TURİZM İÇİN İNGİLİZCE II

Which one is an example of informal language? (Aşağıdakilerden hangisi resmi olmayan dile örnektir?)

Which one is an example of formal language? (Hangisi resmi dilde bir örnektir?)

If you want to reserve a room:
Include all relevant details in your letter, including ...........................................

Choose the correct answer to fill the blank above. (Yukarıdaki boşluğu doldurmak için doğru cevabı seçin.

Which one is not an example of board preferences? (Aşağıdakilerden hangisi yiyecek içecek tercihlerinden biri değildir?)

.......................... is very important in order to make a people sure that their request is obtained and being handled. It should specifically state the details of the payment and other facilities you may provide your guests with.

Choose the correct answer to fill the blank above. (Yukarıdaki boşluğu doldurmak için doğru cevabı seçin.)

Which one is not correct while writing a CV? (Hangisi özgeçmiş yazarken doğru değildir?)

Which one is not included in Euro Pass CV? (Hangisi Euro Pass özgeçmişinde yer almaz?)

This is the ..................... on your request dated 12 May 2013. We are pleased to inform you that we reserved for you single room with the garden view in our hotel with the breakfast in the morning as per your request. Al the facilities are included.

Choose the correct answer to fill the blank above. (Yukarıdaki boşluğu doldurmak için doğru cevabı seçin.)

Dear Mr. Peter

We are very sorry to hear what happened to you when you check out, your bill was higher than you expected. I have discussed with our receptionist and the mistake has been technical.

It is very important to us to know and resolve these problems for we can make our guests stay as pleasant as possible. We will pay in your account the surplus charged the next week and I would like to offer you in your next visit a free night at our hotel including breakfast.

Yours sincerely

Which type of a letter was given above? (Yukarıda hangi yazı türü verilmiştir?)

Dear Mr. Castello,

Two weeks ago I took part in a trip which was organized by your travel agency.  I would like to say that I have never had worse service than this provided by “Freedom traveler” agency.

Our guide did not have enough qualification, he did not follow the trip program and he did not know well enough the city, so for us he was totally useless.

I am looking forward to hearing from you as soon as possible. 

Which type of letter was given above? (Yukarıda hangi yazı türü verilmiştir?)

Which of the options below is informal and best to avoid in letters including formal contexts?

Which of the types of languages below do writers usually prefer to use in their formal letters?

Which of the phrases below can be used in hotel letters to greet?

What can we use the phrase, 'I am writing on behalf of ...', in formal letters for?

If you want to write a letter of apology in response to a complaint letter, which phrase can you use to state what action you will take?

Which of the advices below should one NOT follow when writing his curriculum vitae (CV)?

Which of the advices below should one NOT follow when writing his curriculum vitae (CV)?

Which of the advices below should one NOT follow when writing his curriculum vitae (CV)?

Below is a sentence from a letter that was written as a response to a reservation request made by a hotel guest. Which option fills in the gap in the sentence formally and meaningfully?

Thank you very much for your enquiry dated May 16th. However, ____________ the hotel is fully booked for the week of May 31st - June 6th.

Below is a part from a letter that was written as a response to a reservation request made by a hotel guest. Which option fills in the gap in the sentence formally and meaningfully?

Thank you for your letter of March 12th informing us about the forthcoming visit of your Chief Executive Officer Mr. Mercan to Acropolis Gloria Towers. ________________ confirm a double room with single occupancy of executive class at a daily rate of US$ 250 with the requested discount as agreed from May 15 until May 18, 2013. We will forward the bill to your company. Mr. Mercan is welcome any time after 10 am on the 15th.