TURİZM İÇİN INGİLİZCE I

Who is generally the first employee a guest encounters in a hotel?

Which of the following responsibilities is more likely to belong to a front desk person?

Who is a “walk in guest”?

Staff- Good afternoon. Welcome to the Lighthouse. How may I help you?Guest- Do you have any rooms for tonight?
Staff- Do you have a reservation?
Guest- I’m afraid not. We’re driving around the coast and didn’t know where we’d stop.Staff- Let’s take a look at what we have. How many in your party?Guest- …………Which one of the following answers would be more appropriate according to the context?

Customer- Is breakfast included in the price?

Staff- Yes, we have a buffet-style breakfast for our guests.

What does the customer want to ask?

Customer- If the rooms had been a little cheaper we could have stayed three more days.

What does this customer mean?

Who is a bellboy?

Guest: I would like to go to the basketball game tonight. Would it be possible to get two tickets?

In a hotel who may be expected to be asked such a question?

Which of the following bed types is the largest in size?

Which rooms are called adjoining rooms in a hotel?

________ there a discount if I ______ a four-night reservation?

Aşağıdakilerden hangisi yukarıdaki cümleyi doğru şekilde tamamlar?

I ________bring my umbrella if it ________ tomorrow.

Aşağıdakilerden hangisi yukarıdaki cümleyi doğru şekilde tamamlar?

If I_________ in New York, I would go to Central Park.

Aşağıdakilerden hangisi yukarıdaki cümleyi doğru şekilde tamamlar?

__________ is one of the first faces a guest sees when arriving into a hotel. He is the person who is responsible for providing advice on travel, making reservations for various functions and events helping guest with different problems and questions.

Aşağıdakilerden hangisi yukarıdaki cümleyi doğru şekilde tamamlar?

Which one is not an example for responding a guest’s question or complaint?

A ________ usually means two or more rooms. There’s a bedroom and a living or sitting room.

Aşağıdakilerden hangisi yukarıdaki cümleyi doğru şekilde tamamlar?

Which one of the following means available space or room?

Services and facilities offered in a hotel are called________.

Aşağıdakilerden hangisi yukarıdaki cümleyi doğru şekilde tamamlar?

Which sentence will best complete the following dialogue?

A: Good morning. How can I help you?

B: ____________________________.

A: Certainly, sir.

Which of the following means a guest who comes to a hotel without reservation?