İNG201U
TURİZM İÇİN INGİLİZCE I
2. Ünite
Soru 1
________ there a discount if I ______ a four-night reservation? Which of the following completes the sentence above?
Soru 2
I ________bring my umbrella if it ________ tomorrow.Which of the following completes the sentence above?
Soru 3
If I_________ in New York, I would go to Central Park.
Which of the following completes the sentence above?
Soru 4
__________ is one of the first faces a guest sees when arriving into a hotel. He is the person who is responsible for providing advice on travel, making reservations for various functions and events helping guest with different problems and questions.
Which of the following completes the sentence above?
Soru 5
Which one is not an example for responding a guest’s question or complaint?
Soru 6
A ________ usually means two or more rooms. There’s a bedroom and a living or sitting room.
Which of the following completes the sentence above?
Soru 7
Which one of the following means available space or room?
Soru 8
Services and facilities offered in a hotel are called________.
Which of the following completes the sentence above?
Soru 9
A: Good morning. How can I help you? B: ____________________________. A: Certainly, sir.Which of the following completes the dialogue above?
Soru 10
Which of the following means a guest who comes to the hotel without reservation?
Soru 11
Which one of the following is not among the responsibilities of the front desk staff?
Soru 12
Which one of the following is not one of the features of a front desk staff who is good at problem solving?
Soru 13
I – All you need to write is your name, surname, phone number and your passport number.
II – No, the parking is free
III – How should I fill in this form?
IV – Do we have to pay for the car park?
Put the sentences in the correct order to make a meaningful dialogue.
Soru 14
Which one of the following is an example from front desk for type 1 conditional?
Soru 15
Choose the correct answer to complete the sentence in type-2 conditional.
“If your children _____ more than 12 years old, we _________ for them.
Soru 16
Choose the correct answer to create a meaningful dialogue in type-3 conditional.
A: What if I hadn’t reserved a room?
B: __________________________.
Soru 17
Which one of the following refers to the person who is responsible for providing advice on travel, making reservations for various events and helping guests with different problems?
Soru 18
A guest in the hotel calls the front desk and complains about the air-conditioning in his/her room. Which one of the following sentences is a good response to him/her?
Soru 19
The staff in the front desk use a lot of phrases while communicating with guests during check-in. Which one of the following phrases is one of them?
Soru 20
Which one of the following words is not used for bed classification?