KALİTE YÖNETİMİ

Step 1: Set the Stage for Process Improvement: This step starts with creating the environment. In this context, the improvement team needs to be selected and trained by improvement tools. Mission statement and quality issues need to be discussed. Setting the ground rules and logistics are also topics about this step.

Step 1: Envision Personal Improvement

Step 2: Enable Personal Improvement

Step 3: Focus on Improvement

Step 4: Improve Your Job

Step 5: Improve Yourself

Step 6: Help Others Improve

Step 7: Evaluate Improvement Progress

1.Overproduction – Producing items more than required at given point of time is the first type of waste. According to the Ohno, it is so important because it causes unnecessary movement and transport waste

2.Waiting – It is the easiest waste to detect (Armstrong, 2010). As it can be understood from the name, workers or products wait for raw material, the machine, information, etc.

3. Unnecessary Transport – This waste is about the material/human transportation from one place to another place. (Al Mouzani and Bouami, 2016). Damage risk should not be ignored in this context. 4. Over processing – Working on a product before the requirement is called over processing (Al Mouzani and Bouami, 2016).

5. Excess Raw Material – Over processing waste is the reason of this kind of waste.

6. Unnecessary Movement – This waste is about ergonomic factors which affect the workers’ quality of working life.

7. Defects – According to the quality problems, this waste can occur. Some of the parts need to be reproduced or diminished.

• provides a systematic approach to quality improvement • brings an external focus to internal activitie• utilizes existing knowledge about the effectiveness of particular processes• identifies new ideas and technologies• exposes the need for change,  establishes the extent of improvement required• demystifies and encourages change• provides a framework for change• decreases subjectivity in decision making• legitimizes targets by basing them on hard data• enables the incorporation of “best practices” into one’s organization• encourages a learning culture which is open to new ideas• promotes contacts and networks.