İŞL360U
KALİTE YÖNETİMİ
3. Ünite
Soru 1
In which management style, do the subordinates have a say in the decision-making process?
Soru 2
In QM, which of the following s the ability to inspire people to make a total, willing, and voluntary commitment to the achievement of organizational goals?
Soru 3
Which of the following is NOT a technique used by leaders to inspire their followers?
Soru 4
Which of the following is NOT one of the principles of leadership for quality?
Soru 5
Which of the following is NOT an element of the phases in the PDCA leadership model?
Soru 6
Which of the following shows the correct order of the phases in the PDCA leadership model?
Soru 7
Which of the following gives the two elements of the 'Act' phase in the PDCA model?
Soru 8
Which of the following is "the sum total of shared values and beliefs, knowledge and skills that help individuals understand how the organization functions"?
Soru 9
Which of the following is NOT one of the five factors for developing quality culture?
Soru 10
Which of the following completes the sentence below?
__________are mainly concerned with increasing workplace efficiency and make decisions without obtaining ideas from their subordinates.
Soru 11
Which of the following is not one of the leadership techniques?
Soru 12
Who is at the top of the pyramid in coaching?
Soru 13
Which of the following is in the Plan phase of the PDCA Leadership Model?
Soru 14
Which of the following is in the Do phase of the PDCA Leadership Model?
Soru 15
Which of the following is not one of TQM Principles?
Soru 16
Which of the following is not one of the success factors for developing a quality culture?
Soru 17
Which of the following best completes the sentence below?
_____________can be defined as the sum total of shared values and beliefs, knowledge and skills that help individuals understand how the organization functions.
Soru 18
Who is at the top of the pyramid in control and policing?
Soru 19
Which of the following best completes the sentence below?
__________refers to the exchanges that occur between supervisor and subordinate on a daily basis.
Soru 20
Imagine a leader who values awareness of the followers for being up-to-date plus well informed about the goals, vision, and mission of the organization, so that they can achive top performance. Which is the best technique for the leader to do so?