İŞL360U
KALİTE YÖNETİMİ
2. Ünite
Soru 1
I. Organizational learning
II. Business ethics
III. Social responsibility
Which of the above refer to concepts of recent interpretations of Total Quality Management?
Soru 2
I. Trust
II. Cooperation
III. Empowerment
Which of the above are among the core elements of Total Quality Management?
Soru 3
What is the name of the principles, norms, and standards of conduct governing an individual or group?
Soru 4
What is the name of ‘‘behavior that is consistent with the principles, norms, and standards of business practice that have been agreed upon by the society’’?
Soru 5
What is focusing on consequences often referred to as?
Soru 6
What is the name of the belief that there are no absolute principles or standards, no objective truth, and no objective reality?
Soru 7
Which term refers to moral philosophies that center on the rights of individuals and the intentions associated with a particular behavior?
Soru 8
What is focusing on the character of the person involved in the decision or action called?
Soru 9
What is "a problem or issue that confronts a person, group, or organization and that requires a decision or choice among competing claims and interests, all of which may be unethical" called?
Soru 10
Which term means revealing wrongdoings in an organization to the public or to management of the organization?