KALİTE YÖNETİMİ - Deneme Sınavı - 7

• provides a systematic approach to quality improvement • brings an external focus to internal activitie• utilizes existing knowledge about the effectiveness of particular processes• identifies new ideas and technologies• exposes the need for change,  establishes the extent of improvement required• demystifies and encourages change• provides a framework for change• decreases subjectivity in decision making• legitimizes targets by basing them on hard data• enables the incorporation of “best practices” into one’s organization• encourages a learning culture which is open to new ideas• promotes contacts and networks.

• helps to establish quality assurance, • inspires trust, • improves the quality of work by developing standards or criteria, • encourages the continuous development of the work done with a systematic approach, • provides accountability, • provides transparency,