İŞL360U
KALİTE YÖNETİMİ - Deneme Sınavı - 13
Dönem Sonu Sınavı
48781
Soru 1
Of seven major quality tools for detecting and reducing the variability of process, what is designed for frequency of detect, to indicate the place of detect?
Soru 2
Which one is NOT one of the advantages of experiments in DoE?
Soru 3
Who was the first person to describe control charts?
Soru 4
What is 'a specific methodology to evaluate a system, design, process, or service for possible ways in which failures (problems, errors, risks, concerns) can occur' called?
Soru 5
What is 'the ability of the business to produce new products and ideas and to develop new processes by managing the change process in order to achieve the goals of the business and reach the desired position in the future' called?
Soru 6
In which change, does the business decide the need for change by analyzing the information it collects from the environment and applies the change.
Soru 7
According to McKinsey’s survey of nearly 3000 executives around the world, what is the ratio of successful change processes?
Soru 8
What is 'the transfer of capital, labor and goods and services between countries without encountering any obstacles' called?
Soru 9
Which of the below is NOT one of the factors from which innovation can arise?
Soru 10
Which one is NOT one of the categories of reasons for resistance to change?
Soru 11
Which one is the first step of using the resistance to contribute to the change process as a resource?
Soru 12
What term can be defined as the disruption of routines of existing habits in the processes that are intended to be changed in the organization?
Soru 13
Which of the below belongs to the preparation stage that is necessary for TQM to be applied successfully?
Soru 14
Which one is NOT one of the mistakes that cause unsuccessful TQM practices?
Soru 15
........................ defined as a continual appraisal of what have been done, what
is yet to be done, what needs to be done and actions taken and yet to be taking.
is yet to be done, what needs to be done and actions taken and yet to be taking.
What should be at dotted place?
Soru 16
Which of the following is not the benefits of Continuous Improvement?
Soru 17
There are seven steps in Mansir and Schacht’s “Continuous Improvement Process
Model”
Model”
how many steps are there in total?
Soru 18
Set the Stage for Process Improvement:This step starts with creating the environment.
In this context, the improvement team needs to be selected and trained by improvement tools. Mission statement and quality issues need to be discussed. Setting the ground rules and logistics are also topics about this step.
In this context, the improvement team needs to be selected and trained by improvement tools. Mission statement and quality issues need to be discussed. Setting the ground rules and logistics are also topics about this step.
There are seven steps in Mansir and Schacht’s “Continuous Improvement Process
Model”.What step is the above mentioned step?
Soru 19
Select a Process to Improve: This step starts with identifying, prioritizing and selecting
the opportunities. After localizing the problem, an improvement plan needs to be created. After establishing operational definitions and team objectives, key measures are identified
the opportunities. After localizing the problem, an improvement plan needs to be created. After establishing operational definitions and team objectives, key measures are identified
There are seven steps in Mansir and Schacht’s “Continuous Improvement Process
Model”.What step is the above mentioned step?
Soru 20
Standardize the Process: This step is shortly described in four stages (SDCA):
Standardize (S) - Do (D) - Check (C) and Act (A). In “standardize” stage to assess process stability, variation in measure system needs to be reduced. In this context, special causes of variation should be analyzed and corrected. After bringing process under control, the standards need to be documented, communicated and promoted. “Do” phase consists of training, enabling and enforcing to the standard. Measuring results to the standard, responding to deviation from the standard,
identifying root causes, and analyzing common causes of variation are the issues under the “Check” phase. In the last stage of “Act”, variation in process is reduced and recurrent deviation should be prevented from standard. Documenting standard
improvements and revising the standard are the other issues to be considered.
Standardize (S) - Do (D) - Check (C) and Act (A). In “standardize” stage to assess process stability, variation in measure system needs to be reduced. In this context, special causes of variation should be analyzed and corrected. After bringing process under control, the standards need to be documented, communicated and promoted. “Do” phase consists of training, enabling and enforcing to the standard. Measuring results to the standard, responding to deviation from the standard,
identifying root causes, and analyzing common causes of variation are the issues under the “Check” phase. In the last stage of “Act”, variation in process is reduced and recurrent deviation should be prevented from standard. Documenting standard
improvements and revising the standard are the other issues to be considered.
There are seven steps in Mansir and Schacht’s “Continuous Improvement ProcessModel”.What step is the above mentioned step?