INFORMATİON TECHNOLOGİES - Deneme Sınavı - 1

Microsoft Word is the most well known word processing software, and it conducts text related tasks such as composing, editing, formatting and printing of text documents. It would be the most suitable for the preparation of a resume.

The Portable Document Format (PDF) has become the de facto standard as the most widely used file format for the distribution and exchange of documents independent of software, hardware, or operating system.

A Uniform Resource Locator (URL) is a human memorable address used to locate resources on the Internet. As such, web browsers use URLs to access each web page.

E-mail is a method of asynchronous communication, while chat, instant message, voice and videoconferencing are all synchronous and instant. Therefore, e-mail is the slowest method of collaboration.

A device driver is a system software that operates or controls hardware devices and is not related to file attributes.

The main benefits of e-business: • Reducing operating costs of business and its processes and avoiding consumption, • Increasing market opportunity (Faster access to the market and customer trends), • Fast access to customers: enabling them to access the information about products or services they need at any time (7/24), • Elimination of processing errors, • Strengthening internal management, • Supply chain management: Provide uninterrupted (continuous) supply chain, • Reduction of sales cycles, • Increasing visibility, • Communication improvements, • Predicting the fall in the probable life curve of product.

The main challenges in e-business are: • Determining customer’s changing needs, • Organizational structure, • The high speed of the development of IT, • Integration of the front and back-end systems of the organization, • A lack of qualified human resources, • The complexity of ensuring security,• Growing competition, • Effective and efficient customer service (high availability, ease of use, personalized systems), • High quality access, • Expensive.

While A, B, C, D are the benefits of e-business, E is one of the challenges.