BUSİNESS MANAGEMENT
II- Measuring actual Performance
III- Comparing actual standards with other firms
IV- Taking corrective actions if necessary
V- Punishing workers
Which ones of the above are the steps in managerial control function?
II- Ensure the reliability and integrity of accounting and operating data.
III- Promote operational efficiency.
IV- Increase the level of quality of the goods the company produces.
Which ones of the above are the goals that Internal control aim to accomplish?
Which of the following completes the sentece best?
II- Improving the quality of goods and services that the firm produces by the end of this year.
III- Improving the customer loyalty by 5% by the end of the year.
Which ones of the above are considered a successful performance standard statement?
I- Concurrent control A- Output
II- Feedforward control B- Processes
III- Feedback control C- Input
The table above is presented in mixed way. Considering the types of controls and corresponding transformation phase which one of the following is the correct match?
B-...involves the fundamental control arrangements of the organization, those with which its members have to live day to day.
C-..regulates the day- to-day output relative to schedules, specifications, and costs.
I- Operational control
II- Tactical control
III- Strategic control
What are the appropriate combination between the concepts and their corresponding explanations?
II- Customer perspective
III- Internal business processes
IV- Financial perspective
V- Learning and growth perspective
Which ones of the above are among the very well known perspective in the Balanced Scorecard technique?
Which of the following completes the sentence above correctly?
II- It builds on continuous improvement of products and processes.
III- It emphasizes that quality inspection is in all processes and at all stages of production or service output.
IV- TQM emphasizes the importance of each manager in the company and requires a commitment from managers at all levels.
Which ones of the above statement are correct with regard to the TQM approach?
II. Directors
III. Managers
Which of the factors above is internal control affected by?